Table of contents
Open Table of contents
- Who this guide is for
- 30-second self-diagnostic: which stage are you at?
- The learning frame: A/B/C and the 70/30 input-output rule
- The 90-day roadmap at a glance
- Stage 1 (Day 1–30): make teineigo automatic
- Stage 2 (Day 31–60): core verb pairs and workplace stock phrases
- Stage 3 (Day 61–90): output-heavy finish
- The method matrix: 6 ways to study keigo, compared
- The learner-pitfall chart: pick your next step from the symptom
- Honest timeline numbers: how many hours for what
- Frequently asked questions
- What to read next + The Essential 30
Who this guide is for
- Non-natives working at (or about to start at) Japanese companies who already know the 3 types of keigo, but freeze when sonkeigo and kenjougo are needed in front of clients.
- JLPT N4–N3 learners comfortable with desu/masu, but stuck on “what do I study next that translates to the office?”
- Self-studiers who’ve quit before because they didn’t know whether to focus on textbooks, YouTube, or a tutor — and ended up doing none of it consistently.
- Readers who finished the keigo guide and want the daily plan that operationalizes the A/B/C framework.
This is a study plan, not a textbook. Each section ends with “what to do tomorrow,” so you can lift tasks straight into your calendar.
30-second self-diagnostic: which stage are you at?
Answer yes or no. The number of yes answers tells you which section to read first.
- Can you use desu/masu without hesitating about the listener or context?
- Can you produce the sonkeigo and kenjougo of the verbs “go, come, say, do” instantly? (e.g., iku → irassharu / mairu)
- When you talk about your boss to a client, do you know exactly how to switch the politeness direction?
- Do you have at least one stock set of email, phone, and meeting phrases ready to use?
- In the past month, have you caught yourself mid-sentence and self-corrected your keigo?
0–1 yes → start at Stage 1. Locking in teineigo is the priority (Day 1–30). 2 yes → jump to Stage 2. You’re ready for core verb pairs and workplace phrases (Day 31–60). 3–4 yes → Stage 3 is your zone. The work is output volume and quality (Day 61–90). 5 yes → you’re past this plan. Read the 8 keigo mistakes non-natives make to clean residual habits.
The learning frame: A/B/C and the 70/30 input-output rule
We treat keigo as three politeness levels, A / B / C. The 90-day plan below maps each stage to one of those levels — the framework is the spine of the plan.
| Level | Politeness | Use with | Where it fits in this plan |
|---|---|---|---|
| A | Casual | Same-cohort peers, close juniors | Treated as already known. No chapter teaches A. |
| B | Neutral-polite (teineigo) | Your manager, other departments, internal first-meets | Stage 1 (Day 1–30) locks this in. |
| C | Formal (sonkeigo + kenjougo) | Clients, executives, apologies, written notices | Stages 2–3 (Day 31–90) build this. |
For the full framework, see the A/B/C politeness framework breakdown in the keigo guide. From here on, “A” / “B” / “C” always refer to these three levels.
A 60-second recap of A/B/C
- B = teineigo (丁寧語): desu / masu + the o- / go- prefix on nouns. The widest safe zone — works with anyone short of executives or clients. Stage 1’s job is to make B unshakable.
- C = sonkeigo + kenjougo: sonkeigo for the other person’s actions (irassharu, go-ran ni naru), kenjougo for your own (mairu, haiken suru). Reversing the direction is the heaviest mistake (Tier 1).
Why studying all 3 types in parallel wastes weeks
Most textbooks present teineigo, sonkeigo, and kenjougo in the same chapter, side by side. As a description that’s accurate. As a study order it’s the slowest path. Three reasons:
- If B isn’t automatic, every C sentence forces a mental detour through B. Slow foundation, slow application.
- Sonkeigo and kenjougo lock in best when learned as verb pairs. Adding teineigo into the same SRS card means three layers per card, which kills retention.
- The self-correction routine “what would I say in B vs. C” is a 2-step ladder. Trying to run a 3-way decision while speaking under pressure rarely works.
For these reasons, the plan keeps a strict B → C order. Don’t touch C until Day 30.
The 70/30 input-output split
Spend 70% of your study time on input (reading and listening), 30% on output (speaking and writing). Most learners flip this to 50/50 too early and stall, because there’s no input to draw on. Stage 3 is the first time you push output closer to 50/50.
The 90-day roadmap at a glance
Three stages, stacked vertically. Bookmark this and check where you are weekly.
| Period | Outcome target | Main materials | Daily task (15 min) | Weekend drill (30 min) | Self-test |
|---|---|---|---|---|---|
| Day 1–30 | Teineigo runs without thinking | One textbook + one YouTube channel | Read 10 desu/masu sentences aloud | Write and record a 30-second self-intro / meeting opener | Day 30: 10-prompt oral test |
| Day 31–60 | 8 core verb pairs + workplace phrases under control | SRS (Anki et al.) + workplace phrase bank | Review 20 SRS cards + 5 new | Shadow one channel-specific phrase set | Day 60: 5-scenario instant-response test |
| Day 61–90 | Compose C-level responses on the fly | A tutor + role-play scripts | Shadow 10 min + write one diary line in C | 30-min role-play (interview / report / apology) | Day 90: scored test on 3 unseen scenes |
Cumulative time benchmarks:
- 15 min/day + 30 min/weekend = ~2 hours/week → 26 hours over 90 days (Stage 1 about halfway done).
- 30 min/day + 1 hour/weekend = ~4.5 hours/week → 58 hours (Stage 1 complete).
- 45 min/day + 2 hours/weekend = ~7 hours/week → 90 hours (well into Stage 3).
The “90 days to workplace baseline” headline assumes the ~7 hours/week track. At ~2 hours/week, expect to finish Stage 1 cleanly in 90 days — which is still a major upgrade over where most self-studiers end up.
Stage 1 (Day 1–30): make teineigo automatic
Goal: B-level teineigo comes out without a pause. By Day 30, you can produce desu / masu / o- + noun sentences on reflex.
Skipping this and jumping straight to C is the #1 reason learners stall around Day 60. Boring, but the highest-leverage stage.
7-day starter menu
Here’s exactly what to do in week one. Day 8 onward repeats this pattern with new content.
| Day | Task | Time |
|---|---|---|
| Day 1 | Read the keigo guide end-to-end; internalize A/B/C | 30 min |
| Day 2 | Watch one textbook chapter or YouTube video on the desu / masu system | 20 min |
| Day 3 | Write 3 versions of your self-introduction (for peers, for manager, for client) | 20 min |
| Day 4 | Read 20 basic o- + noun / go- + noun pairs aloud | 15 min |
| Day 5 | Read 10 textbook example sentences aloud, record yourself, listen back | 25 min |
| Day 6 | Simulate one full day of greetings (ohayō gozaimasu, otsukare-sama desu, o-saki ni shitsurei shimasu) | 20 min |
| Day 7 | One-page weekly retro: list what stuck, what you fumbled, what to repeat | 15 min |
Stick to one textbook or one channel for the full month. Stacking five sources at once feels productive but fragments retention. Pick one, finish it, then switch.
Day-30 self-test (10 prompts)
Speak the answer aloud, within 3 seconds. If you can do all 10, Stage 1 is done.
- You walk into the office and see your manager. What do you say?
- Your manager hands you a document and says “please take care of this.” Your reply?
- You answer a call from a client. Your opening line?
- You’re 5 minutes late to a meeting and enter the room. What do you say?
- You’re leaving for the day and a colleague is still working. One line to them?
- You refer to a client named Tanaka — what title or particle do you attach?
- You couldn’t hear what someone said. Ask them to repeat, in B.
- You’re writing the first line of an external email. What’s the standard opener?
- A client offers you a drink during a meeting. What do you say?
- You leave the office before your manager. One line on the way out.
Got stuck? Drill the matching scene in our chronological office-day phrases guide before moving to Stage 2.
Stage 2 (Day 31–60): core verb pairs and workplace stock phrases
Goal: Run the 8 highest-frequency verb pairs in C, plus a minimum stock of email, phone, and meeting phrases.
This is the stage where SRS earns its keep. Don’t let cards stay in your eyes — speak each answer aloud. Output every rep, or the cards become passive vocabulary.
8 core verb pairs + SRS card design
These 8 verbs cover roughly 80% of real workplace C-level moments. Learn each as a trio (casual → sonkeigo → kenjougo), never one at a time.
| Casual | Sonkeigo (other) | Kenjougo (self) |
|---|---|---|
| iku (行く, go) | irassharu (いらっしゃる) | mairu / ukagau (参る / 伺う) |
| kuru (来る, come) | irassharu / o-mie ni naru (いらっしゃる / お見えになる) | mairu (参る) |
| iu (言う, say) | ossharu (おっしゃる) | mōsu / mōshi-ageru (申す / 申し上げる) |
| suru (する, do) | nasaru (なさる) | itasu (いたす) |
| miru (見る, see) | go-ran ni naru (ご覧になる) | haiken suru (拝見する) |
| iru (いる, be) | irassharu (いらっしゃる) | oru (おる) |
| taberu / nomu (食べる / 飲む) | meshi-agaru (召し上がる) | itadaku (いただく) |
| shitte iru (知っている) | go-zonji (ご存じ) | zonji-ageru (存じ上げる) |
The same 8 are formatted for quick lookup in our keigo cheat sheet — print it and keep it next to your monitor.
SRS card layout (one verb = one card)
The card design matters more than the platform (Anki, Quizlet, or your own spreadsheet — pick one). Don’t overload the back.
Front iku (行く, casual)
Back Sonkeigo: irassharu (いらっしゃる, for the other person) Example: Buchō wa ashita irasshaimasu ka? (“Is the director coming tomorrow?”)
Kenjougo: mairu / ukagau (参る / 伺う, for yourself) Example: Ashita jūji ni ukagaimasu. (“I’ll visit at 10 tomorrow.”)
One trio + two example sentences per card. More than that and review becomes a chore. Cap at 5 new cards and 20 reviews per day; all 8 verbs settle by Day 60 without forcing.
Minimum email / phone / meeting phrases
Run these in parallel with the verb pair work. Five phrases per channel — that’s the minimum to stop freezing.
Email (top 5 for external messages)
- Itsumo o-sewa ni natte orimasu. — “Thanks as always for your work with us.”
- 〜 no ken de go-renraku itashimashita. — “I’m writing about ___.”
- O-tesū desu ga, go-kakunin no hodo yoroshiku onegai itashimasu. — “Sorry to trouble you — could you confirm?”
- Go-henshin o-machi shite orimasu. — “I look forward to your reply.”
- Tori-isogi, go-hōkoku made. — “Quick update for now.”
Phone (top 5 for incoming calls)
- O-denwa arigatō gozaimasu, [company]-kabushiki-gaisha no [name] to mōshimasu. — “Thanks for calling — this is [name] at [company].”
- Shōshō o-machi kudasai, tadaima kawarimasu. — “One moment please, transferring you now.”
- Ainiku Tanaka wa seki o hazushite orimasu. — “Tanaka is away from their desk.”
- O-denwa ga atta mune, mōshi-tsutaemasu. — “I’ll let them know you called.”
- Go-yōken o o-ukagai shite mo yoroshii deshō ka? — “May I ask what this is regarding?”
Meetings (top 5 when you’re speaking)
- Shitsurei itashimasu. — “Excuse me.” (entering / starting)
- O-jikan o itadaki arigatō gozaimasu. — “Thank you for your time.”
- 〜 no ken ni tsuite, go-sōdan shitaku o-ukagai shimashita. — “I’d like to consult about ___.”
- Go-iken o itadakemasu deshō ka? — “Could I hear your thoughts?”
- Honjitsu wa arigatō gozaimashita. — “Thank you for today.”
Need more scenario coverage? Our business phrases reference lays out 30 scenarios at A/B/C.
Day-60 self-test: 5 scenarios
Read the scenario; produce a C-level response within 3 seconds.
- A client calls. Your opening line.
- Tell your manager you’ll be out tomorrow, in one sentence.
- Apologize to a client for sending a document late, in one sentence.
- Ask permission to speak up in a meeting, in one sentence.
- Close out a client meeting with “thank you for today,” one notch above standard.
Stage 3 (Day 61–90): output-heavy finish
Goal: Turn settled knowledge into on-the-fly output. By Day 90 you can compose a C-level response to an unseen scene in under 3 seconds.
Stages 1 and 2 leaned input-heavy. Now push the split to roughly 50/50. Less reading, more producing — out loud, on paper, recorded.
5-step shadowing protocol
Shadowing — speaking along with a native recording at near-zero delay — is the bridge from input to output. The five-step version below cuts the learning curve sharply.
| Step | What you do | Time |
|---|---|---|
| 1. Cold listen | Play the audio without subtitles | 2 min |
| 2. Script read | Read along silently with the audio | 2 min |
| 3. Solo read-aloud | Read the script aloud yourself | 2 min |
| 4. Overlap | Speak in sync with the audio | 2 min |
| 5. Shadow | Hide the script; speak ~0.5 sec behind the audio | 2 min |
Pick 1–2 minute native-speed clips — meetings, phone calls, interviews. NHK’s Kotoba no Handobukku CD, the YouTube channel Nihongo no Mori’s keigo series, and Bizmates lesson audio all work. Ten minutes a day for 90 days visibly changes the speed at which your mouth assembles sentences.
Three role-play scripts
Use these on weekends, 30 minutes each. Cycle through all three by Day 90.
Script 1: A 30-second self-introduction (interview)
Setup: A final-round interview with three executives (CEO, HR lead, department head). They’ve asked for a 30-second self-intro.
Required beats:
- Greeting + name (10 sec)
- One-sentence background + one-sentence motivation (15 sec)
- Closing (5 sec)
Mandatory phrases: Honjitsu wa o-jikan o itadaki arigatō gozaimasu / 〜 to mōshimasu / Yoroshiku onegai itashimasu.
Script 2: Reporting a slipped deadline to your manager
Setup: Your project is going to slip by a week. You report to your manager in person.
Required beats:
- Factual status report (20 sec)
- Root cause, one sentence (15 sec)
- Recovery proposal (15 sec)
- Closing apology and request for input (10 sec)
Mandatory phrases: Go-hōkoku ga gozaimasu / Mōshiwake gozaimasen / 〜 to iu taiō o torasete itadakitaku / Go-iken o itadakemasu deshō ka?
Script 3: A late-delivery apology to a client (phone)
Setup: You learn you won’t make the contracted delivery date. You call the client’s main contact.
Required beats:
- Greeting + name (10 sec)
- Direct apology (15 sec)
- New delivery date proposal (15 sec)
- Closing line (10 sec)
Mandatory phrases: Konotabi wa taihen mōshiwake gozaimasen / Go-meiwaku o o-kake itashimashita / 〜 made ni o-todoke suru hakobi to narimasu / Aratamemashite o-wabi mōshi-agemasu.
For all three: start reading from the page, end without the page. Record the last attempt and listen back — that’s where the corrections live.
Day-90 unseen-scene test
Score yourself on scenes you haven’t rehearsed.
- A client calls and asks to move tomorrow’s meeting one hour earlier. Respond, agreeing, in under one minute.
- You accidentally sent a client an internal email about your director. Send a recovery note in three sentences.
- At the top of a meeting, you’ve been asked to present in place of an absent colleague. Deliver the 30-second opener.
Pass conditions: (1) you start speaking within 3 seconds; (2) you hold C the whole time. Perfect Japanese isn’t required — fluency under pressure is.
The method matrix: 6 ways to study keigo, compared
The “best” method depends on the stage. Below is the same table I wish I’d had on Day 1.
| Method | Daily cost | Weekly cost | Main role | Best-fit stage | Canonical example | Weakness |
|---|---|---|---|---|---|---|
| Textbook / reference grammar | 15 min | 1.5 hr | Structured input | Stage 1 skeleton | Bijinesu no tame no Nihongo, Donna toki dō tsukau Nihongo Hyōgen Bunkei Jiten | Ear doesn’t grow from text alone |
| YouTube (learning channels) | 10–20 min | 1–2 hr | Watch + ear training | Stages 1–2 | Nihongo no Mori, JapanesePod101 | Hard to index or revisit precisely |
| Manga / drama / anime | 30 min | 2–3 hr | Bulk input + context | Stages 2–3 reinforcement | Nihonjin no Shiranai Nihongo, Hanzawa Naoki, Jūhan Shuttai! | Keigo density varies wildly — selection matters |
| SRS (Anki / Quizlet) | 10 min | 1 hr | Verb pair + phrase lock-in | Stage 2 core | Custom deck, shared “Business Japanese / Keigo” decks | Bad card design backfires |
| Shadowing | 10 min | 1 hr | Pronunciation + reaction speed | Stage 3 core | News audio, business-conversation CDs | Hard to sustain solo |
| Online tutor / conversation partner | 30 min × 1–2/wk | 30–60 min | Output correction | Stage 3 only | italki, Preply, Cafetalk | Expensive; early-investment ROI is poor |
Each method, in brief
Textbook / reference grammar
Your default starting point. Finish one book end-to-end before adding a second. For C-level depth, try Keigo Master or Nihongo no Tame no Keigo Hyōgen — both are widely used in corporate training tracks.
YouTube (learning channels)
Best for commute ear-training. Passive listening still moves the needle on intonation. Nihongo no Mori’s keigo series covers C-level patterns with on-screen breakdowns — ideal Stage 2 reinforcement.
Manga / drama / anime
Strongest in Stages 2 and 3. Few shows have high keigo density, so curation matters. Workplace-realistic picks: Hanzawa Naoki, Shinzanmono, Jūhan Shuttai!. Education-leaning: Nihonjin no Shiranai Nihongo. Skip these in Stage 1 — without automatic teineigo, the keigo density turns into noise.
SRS (Anki / Quizlet)
The Day 31–60 engine. Lock in the 8 verb pairs plus ~50 workplace phrases. Search shared decks for “Business Japanese / Keigo.” Card design > deck size: keep each card to one trio plus two examples, or review becomes punishment.
Shadowing
The Day 61+ output-speed builder. Use the 5-step protocol above, 10 minutes a day. Three weeks in, the assembly speed of your mouth changes audibly.
Online tutor / conversation partner
A finishing move, not a starter. Book a tutor on Day 1 and you spend ¥4,000+/hour drilling material that hasn’t settled yet. From Day 61, a weekly 30-minute role-play session is where tutors deliver real ROI.
The learner-pitfall chart: pick your next step from the symptom
Three predictable symptoms hit most learners somewhere between Day 30 and Day 90. Match the symptom; pick the next step.
Symptom A: Keigo paralysis (over-politeness lockup)
What it looks like: You overthink the right form, freeze on the first word, or pile on so many polite layers that the listener can’t tell what you want.
Root cause: Perfectionism. You’re answer-checking before speaking.
Next moves:
- Clean Tier 1 mistakes first (wrong direction of respect, uchi-soto swap). Everything else can be fixed in flight.
- Drill the Day-30 self-test until you can answer each prompt within 3 seconds.
- “Drop to B” is a legal escape route. Inside the company, B is functional almost everywhere. When you blank on C, start in B and add politeness as the sentence unfolds.
See the severity hierarchy in our 8-mistakes breakdown for the priority order.
Symptom B: Sasete itadaku over-use
What it looks like: Every sentence ends with 〜 sasete itadakimasu. Natives tell you “you don’t need that much.”
Root cause: Treating sasete itadaku as a generic politeness booster. It’s reserved for actions that depend on the other party’s permission or favor.
Next moves:
- Ask yourself: “Is this action only possible because they let me?” If no → use 〜 itashimasu instead.
- Example: o-okuri shimasu / o-okuri itashimasu ✅ versus o-okuri sasete itadakimasu ❌ (no permission needed).
- Build an SRS subdeck of 10 swap pairs (sasete itadaku ↔ itasu) and review for a month.
See Mistake 6 in our 8-mistakes breakdown for the full pattern.
Symptom C: Mixing sonkeigo and kenjougo
What it looks like: You use irassharu about yourself, or mairu about your manager.
Root cause: Studying verbs one at a time instead of as trios. Under pressure, the brain grabs the closest match and ignores direction.
Next moves:
- Always study as a trio. Casual → sonkeigo → kenjougo on a single SRS card.
- Pause for one beat before speaking and silently ask: “Is the subject me (or my side) or them?”
- Run Role-play Script 2 (manager report) weekly. Manager reports skew toward self-actions, which forces kenjougo reps.
Honest timeline numbers: how many hours for what
The point of this section is to defuse perfectionism with numbers.
| Milestone | Cumulative hours (rough) | Signal you’ve arrived |
|---|---|---|
| Teineigo (B-level) on automatic | 40–60 hr | Desu / masu / o- + noun no longer need thought. Day-30 self-test answered within 3 seconds end-to-end. |
| 8 core verb pairs on instant recall | +20 hr | The sonkeigo and kenjougo of iku, kuru, iu, suru, miru, iru, taberu, shitte iru come out as pairs. |
| Email / phone / meeting stock phrases under control | +40 hr | Five reflex phrases per channel deploy without searching. |
| Workplace baseline (C functional) | 120–150 hr total | Unseen scenes get a C-level response within 3 seconds. |
| C-level fluency | 250–400 hr total | A native conversational partner stops noticing you’re non-native within a typical meeting. |
Pace scenarios:
- 15 min/day + 30 min/weekend = ~2 hr/week → ~26 hours by Day 90. About halfway to the teineigo baseline.
- 30 min/day + 1 hr/weekend = ~4.5 hr/week → ~58 hours by Day 90. Teineigo baseline reached.
- 45 min/day + 2 hr/weekend = ~7 hr/week → ~90 hours by Day 90. Into Stage 3’s middle, with the C workplace baseline within sight.
“Workplace fluency in 3 months” is real, but only at ~7 hours per week. At 2 hours per week, you’ll close Stage 1 with confidence — which is still a result most self-studiers never hit. Start with the pace you can sustain.
Frequently asked questions
How long does it take to learn keigo?
Reaching the point where teineigo comes out of your mouth without thinking takes about 40–60 hours of focused study. Running sonkeigo and kenjougo at a minimum workplace baseline takes another 60–90 hours on top. At 15 minutes a day plus 30 minutes on weekends, you reach that workplace baseline around the 90-day mark. Lock in teineigo automation in the first 30 days — that’s the fastest path.
What’s the most efficient way to study?
Mix methods by stage, not by preference. Day 1–30 is input-heavy (textbook plus YouTube plus ambient listening). Day 31–60 is pattern lock-in (SRS for the 8 core verb pairs and workplace phrases). Day 61–90 is output-heavy (shadowing and role-play). Picking one method and ignoring the others wastes weeks — each method maps to a stage.
Should I prioritize a textbook, YouTube, or a tutor?
The priority shifts by stage. Day 1–30: a textbook (or a credible YouTube channel) builds the skeleton. Day 31–60: SRS locks the patterns in. Day 61–90: a tutor or role-play partner sharpens output. Booking a tutor on Day 1 spends ¥4,000+/hour drilling material that hasn’t settled yet — that’s the most common money-and-time leak.
Can I get by at work with JLPT N3?
N3 covers the teineigo foundation, but workplace sonkeigo and kenjougo need extra work. Stage 1 of this plan turns N3-level teineigo into workplace-ready teineigo. Stage 2 builds the N2-level sonkeigo and kenjougo that you use in client emails and meetings. Don’t wait until you pass N2 to start — the JLPT score and workplace fluency are not the same thing.
Should I wait until my keigo is perfect before using it?
The opposite — keigo only sticks through use. Stage 3 of this plan addresses keigo paralysis (over-politeness lockup), which is caused by exactly this perfectionism. Even native speakers don’t run perfect keigo all the time. Clean up your Tier 1 mistakes (wrong direction of respect, uchi-soto confusion) early; learn the rest while you ship. See our breakdown of the 8 keigo mistakes non-natives make for the priority order.
What to read next + The Essential 30
To turn this 90-day plan into a “tomorrow’s 15 minutes,” use these companion guides:
- The keigo guide — the A/B/C politeness framework in depth (pillar).
- Keigo cheat sheet — the 8 core verb pairs and o- / go- prefix quick reference.
- 30 keigo examples — annotated worked dialogues by scene.
- 8 keigo mistakes non-natives make — the extended version of the pitfall chart above.
- Polite Japanese phrases for the office — supporting material for Stage 1 (Days 1–30).
- 30 business phrases at A/B/C — seed material for the Stage 2 SRS deck.
Building an SRS deck from zero in Stage 2 is the part most learners drop. The Real-World Japanese Essential 30 PDF — 30 workplace phrases at A/B/C, with mistake callouts on every row — is the deck-seed designed for exactly this stage.